FAQ
How do I sign up for subscriptions?
Adult Coloring Pages Club: Sign up
Art Lovers' Club: Sign up
What types of payments are accepted?
For subscription plans, we accept American Express, Visa, Mastercard and Discover.
How will I be charged?
If you have signed up for a monthly subscription, your credit card will be charged once a month as long as you have an active subscription. If you have a yearly subscription, you will be charged once a year.
What will I receive?
Each subscription plan offers digital files that will be available to download once signed into your subscriber account. Please be sure to sign up with a memorable email and password as these are vital in obtaining your files. Each subscription plan offers a set number of files that will be available per month.
What is the file format of my downloads?
Each subscription file is formatted as a PDF. Sizes may vary depending on subscription plan.
May I have my files in another size/format?
Unfortunately, we do not customize subscriber files in other sizes/formats.
Are these subscriptions digital or physical orders?
All subscription plans offered by Printable Haven are digital subscriptions.
Do you plan on physically shipping subscriptions?
There are no future plans to physically ship items such as 'subscription boxes.'
I am having trouble logging into my account to download files, what should I do?
If you have forgotten your password for log in, please choose the 'forgot your password?' option. If you have forgotten your log in email, please email info@printablehaven.com for further assistance.
Is there a cutoff date per monthly subscription?
No, sign up at any time during the month to receive the subscriber files for that particular month. Files are normally updated on the 1st of every month. You can sign up on the 29th, 30th, or 31st to receive the subscriber files for that month!
How can I cancel my subscription?
You can cancel your subscription at any time by logging into your subscriber account and clicking on your particular subscription plan to cancel.
Do you offer refunds on subscriptions?
Unfortunately we do not offer refunds on digital items of any kind in our store.